Bagallery: 24/7 AI Sales and Support Chat

Bagallery, a fashion retailer, had shoppers asking questions around the clock and a support team that could only answer during working hours. Slow replies meant lost sales, and the team was buried in the same questions every day.

A 24/7 AI-powered chat that handles support and sells at the same time.

Automated query handling for the questions customers ask most

Smart product recommendations inside the conversation, so a support question can turn into a sale

CRM integration, so every chat lands with the customer record and the team has full context

Always on. Nights, weekends and sale days included

50% increase in conversions

35% faster response time

40% reduction in support workload

Most ecommerce chatbots are built to deflect tickets. The bigger win is treating chat as a sales channel. When the AI can answer the question and recommend the right product in the same reply, support stops being a cost and starts paying for itself.

If your store loses sales after hours, this is the kind of system I build.