Developed an app for Genesys AppFoundry, streamlining AudioHook and AudioConnector installation, achieving 30% faster integration with ASAPP products
Significantly increased revenue by over 40% through the implementation of third-party integration, leveraging the client application to enhance accessibility and functionality for users.
Enhanced agent experience by 70% through the implementation of key features such as checklists and nudges, providing vital information during ongoing chats with customers.
Developed a partner enablement service enabling third parties to configure services independently, resulting in a 30% increase in customer adoption and faster, more efficient integration of our products.
