SEO Roadmap Optimization for Business Example

Angela M.

Elevate Branding, Optimize Local SEO, and Improve Customer Experience
Phase 1: Branding & Consistency (High Impact, Medium Effort)
To build trust with search engines and customers, it’s essential to clarify and unify the company’s branding across all platforms. Consistency enhances recognition and authority.
Unify the Name Across Platforms: The current business name is inconsistent across the website, Google Business Profile (GBP), and local directories. It is recommended to incorporate geo-specific and keyword-rich terms in the brand name for SEO benefits. Ensure the official business name is documented (DBA) for GBP updates. Examples of current inconsistencies:
• CM Charlotte – Century Air Conditioning & Heating
• Century Air Conditioning & Heating
• CM Charlotte HVAC
Action Items:
• Standardize phone numbers and addresses across the website and local directories to boost authority and trust.
• Correct discrepancies on external platforms. For example, the Yelp page address differs from the website and GBP: Yelp Business Page.
Redesign Logo for Brand Consistency: A clear, recognizable logo improves user trust and helps Google identify the brand effectively.
Phase 2: Google Business Profile (GBP) Optimization (High Impact, Medium Effort)
Align the GBP with the website for seamless user experience and maximum visibility.
Address Key GBP Issues:
• Update the GBP status from "closed" to "open."
• Confirm and display 24/7 availability on both the website and GBP.
Increase Review Volume:
• Implement a review generation strategy to improve review frequency and rating.
• The last review was a 1-star rating two months ago, with only 11 total reviews. Target two new reviews per week to stay competitive.
Competition comparison when searching from “HVAC services near me”
Expand GBP Categories: Ensure that all relevant service categories are listed:
• HVAC Contractor (Primary) — current
• Air Conditioning Contractor — current
• Heating Contractor — current
• Air Conditioning Repair Service — add
• Furnace Repair Service — add
• Air Duct Cleaning Service — add
(If the business offers a service, adding it to GBP is beneficial as long as it stays within Google’s category limit.)
Optimize Service Areas: Analyze customer data to identify the best areas for growth. Adjust service area listings on GBP and the website accordingly. Align service area content with customer data for maximum impact.
Phase 3: Homepage Structure & UX Improvements (High Impact, Medium Effort)
A streamlined user experience with visible calls-to-action (CTAs), optimized headings, and consistent information can greatly enhance conversion rates.
CTAs Always Accessible:
• Ensure key CTAs (Call Now, Email, Contact Form) are always visible on both desktop and mobile.
• Add easily accessible CTA buttons for mobile users.
• For desktop, ensure the phone number, address, contact form, and email icon are part of the header and remain accessible upon scrolling.
Improve Heading Structure (H1, H2, H3):
• Use headings to tell a clear story while optimizing keywords.
• Simplify and organize the current heading structure for better SEO impact.
Internal Linking:
• Add keyword-rich internal links to connect the homepage with relevant service pages.
• Ensure links are natural and enhance user experience.
Hours Displayed Prominently:
• For emergency services like HVAC, it’s crucial to display 24/7 availability prominently above the fold.
Highlight Community Support:
• Showcase how the company supports veterans, active military, and first responders through discounts or charity involvement. This enhances local authority and customer trust.
Address the BBB Logo Issue:
• The current BBB logo links to an unclaimed page with an incorrect address and name: BBB Profile. Either update or remove the logo.
Phase 4: Content Development & SEO (High Impact, High Effort)
Well-structured, optimized content is key to improving rankings and user engagement.
Review Titles, Descriptions, and Heading Tags:
• Ensure each page has a keyword-optimized title and H1 tag.
• Descriptions should be eye-catching and contain the primary keyword and relevant details about the page.
Service Area Content:
• Create custom landing pages for key service areas.
• Include localized content, customer reviews, examples of work done in the area, and information about local charities the business supports.
Add a Team Page:
• Include photos and bios of the team. Customers value transparency and personal connection. Team pages are often among the most viewed pages on business websites.
Phase 5: Technical SEO (Medium Impact, Medium Effort)
Address technical issues that affect site performance and crawlability.
Optimize for Speed and Mobile:
• Use Google PageSpeed Insights to analyze performance.
• Implement improvements to enhance load time and mobile responsiveness.
Implement Schema Markup:
• Ensure schema is accurate and reflects updated information.
• Add FAQ schema on relevant pages for enhanced search visibility.
Run Screaming Frog Audit:
• Identify and fix 404 errors, review 302 and 301 redirects, and clean up site structure as needed.
Phase 6: Backlink Strategy (Medium Impact, High Effort)
Building a robust backlink profile can significantly improve domain authority and rankings.
Competitor Benchmarking:
• Study competitors to identify high-value backlink opportunities.
Partner with Local Organizations:
• Sponsor local events and get listed in authoritative local directories.
• Build relationships with community organizations for local backlinks.
Prioritization Chart
Task Impact Effort Priority
Branding Consistency High Medium 1
GBP Optimization High Medium 1
Homepage & CTA Redesign High Medium 1
Content Expansion (Service Areas) High High 2
Technical SEO & Site Speed Medium Medium 2
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Posted Apr 17, 2025

Enhanced branding, SEO, and user experience for CM Charlotte's HVAC services (Example Only)

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Timeline

Feb 10, 2025 - Feb 22, 2025

Email Campaign Reporting Example.pptx
Email Campaign Reporting Example.pptx
Google Business Profile Audit.pdf
Google Business Profile Audit.pdf