Framer Product Specialist Role

In August 2025, I had the pleasure of joining Framer’s Customer Success department as part of the Product Specialists team.

In this role, I’ve been focused on three main areas:

Providing high-level technical support to Enterprise clients

Supporting customers in the Framer community, first through the public support channel and now via direct email

Developing practical solutions to a wide range of real-world challenges, from performance issues to managing sites with many moving parts

This ongoing collaboration has given me a deep, hands-on understanding of the product across all areas and strengthened my ability to deliver effective, customer-focused solutions.