Ringcentral + N8N Automated AI Call Quality Assurance & CRM ...

Ringcentral + N8N Automated AI Call Quality Assurance & CRM Sync I engineered an enterprise-grade automation pipeline using n8n, RingCentral, and Anthropic (Claude AI) to revolutionize call monitoring. Key Features: AI-Powered QA: Automated analysis of call transcripts with sentiment scoring, summary generation, and performance grading. Real-time Alerts: Instant Slack notifications for low scores or critical compliance flags. CRM Integration: Seamless data syncing to GoHighLevel (GHL) and Google Drive/Docs reporting. Smart Logic: Implemented advanced deduplication and automated missed call SMS auto-replies. This solution eliminated manual call reviews