Between late 2018 and mid 2020 I worked with the Paytm Canada team in order to identify product improvements, capture new demographics and expand the product offering to scale beyond bill payments. This was primary a consulting role — I worked as a PM, designed, frontend developer, whatever was needed to push the needle forward.

Mostly mobile, some web across both B2C and B2B.

At Paytm Canada, I lead product design and working on product roadmaps to figure out how to implement multiple verticals such as P2P, merchant services, bill payments and lending within one consumer product.

In order to scale the product I helped build out the consumer and merchant teams, implementing processes for scale and ensuring we hit our product deliverables while improving month-over-month retention.

Launched PAI (Paytm AI): B2B offerings across fraud prevention, growth tools and analytics. Designed white-label B2B SaaS products for enterprise. Learn more at Paytm Cloud.