Content Quality Control Coordinator

Executed quality control reviews of Jellysmack creator content (YouTube, Facebook, Snapchat, TikTok, Reels, Shorts), meticulously examining videos, thumbnails, taglines, and descriptions for editing, language, and brand safety errors while ensuring conformity with creator guidelines.

Compiled comprehensive data on content quality, conducted in-depth analysis to identify specific error types for each creator, and meticulously monitored error percentages, successfully driving a consistent error decline over time.

Presented quality control findings to creator success, performance, editing, copywriting, and brand safety leads, determining areas of decline or improvement.

Collaborated with creator success managers, performance managers, editors, copywriters, content planners, and community managers to facilitate edit requests and resolve creator escalations promptly and accurately.