- Provided continuous support to the customer on Salesforce and our CPQ solution troubleshooting.
- Developed custom Salesforce integrations with our core product using Apex.
- Successfully implemented a CPQ software solution over different projects from various industries like manufacturing, food, and airlines.
- Performed training and led client technical staff on a CPQ solution use and identifying new functionalities and issues.
- Established technical project requirements for different projects based on the customer's input.
- Worked closely with Development and Product team on identifying enhancements and bug fixes for the customer implementation.