AI Generated Data Analysis Problem: Weekly call-center ops d... by Al Kaizar SappayaniAI Generated Data Analysis Problem: Weekly call-center ops d... by Al Kaizar Sappayani

AI Generated Data Analysis Problem: Weekly call-center ops d...

Portfolio project
Al Kaizar Sappayani
AI Generated Data Analysis
Problem: Weekly call-center ops data needed actionable synthesis; manual analysis was slow and inconsistent.
Solution: Built an LLM data analysis agent: ingest call data, run NLP + aggregations, detect anomalies, and generate a weekly executive PDF with insights, metrics, and recommended actions Metrics Automated weekly PDF; similar setups cut analysis time ~90% and improved decision turnaround (one related client saw 17% revenue lift over 7 months)
Tech: Python ETL, Pandas, NLP, GPT-4o, Airflow
Result: Consistent reports that surface issues fast and drive quicker corrective action.

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AI Generated Data Analysis Problem: Weekly call-center ops data needed actionable synthesis; manual analysis was slow and inconsistent. Solution: Built an L...

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