Reported and wrote an investigative

Reported and wrote an investigative industry feature exploring the financial, operational and safety implications of modern total-loss trends in collision repair. Combined expert interviews, market analysis and narrative storytelling to break down complex topics including AI-driven claims triage, rising repair costs, ADAS-related expenses and insurer decision-making. Published as a national feature in Hammer & Dolly, helping translate evolving industry challenges into actionable insights for repair professionals and business owners.