Voice Agent for Gym: Booking, Support & Automation

We developed a multilingual AI-powered Voice Agent for a gym to handle and automate common inbound calls. The system answers frequently asked questions about courses, memberships, and pricing, checks member status, schedules appointments, and intelligently forwards complex inquiries to the right contact person.

The project included: – Conversation design & intent mapping – Custom booking & routing logic – Live-call testing & UX tuning – Fully automated 24/7 voice interface with natural language understanding – Integration with Google Calendar & email forwarding

The result: fewer interruptions for staff, faster support for customers, and a scalable, always-on communication solution.