√ Implemented an engagement strategy that led to an increase of brand awareness and conversion rate by 58% in less than 2 months.
√ Built and managed relationship with over 3000+members by promptly resolving issues and introducing innovative marketing strategies resulting in increase of brand's awareness and an highly engaged online community.
√ Responsible for managing SarabyWema social media presence online presence by developing and managing a social media calendar contributing to the reach and engagement of the audiences.
√ Spearheaded successful collaborations with industry influencers, resulting in a 30% increase in brand mentions and a significant rise in follower acquisition from target demographics.
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Posted Sep 16, 2023
A digital community manager at Wema Bank is responsible for cultivating and nurturing the bank's online community. This role involves engaging with customers.