Principal engineer and team lead on Carvana's Special Projects team, owning the customer chat and SMS systems. Led and mentored five engineers. Cut reported bugs by 95%, halved technical debt, and went 12+ months without a production incident. Standardized logging and testing practices across teams.
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Principal engineer and team lead on Carvana's customer chat and SMS platform. Cut reported bugs by 95%, with 12+ months free of production incidents.
