Customer service Rep
King Onwurah
Customer Support Representative
Account Manager
G Suite
Salesforce
Zendesk
Outsource Global
04/2022 – 06/2023
FCT Abuja, Nigeria
Product/Process Trainer, Outsource Global Technologies
•Organized and directed orientation and onboarding sessions for employees and
customers.
•Evaluated instructor text selections and training materials.
01/2022 – 04/2022
FCT Abuja, Nigeria
Team Lead, Outsource Global Technologies
•Established open and professional relationships with team members to achieve
quick resolutions for various issues.
02/2020 – 12/2021
FCT Abuja, Nigeria
Customer Service Representative, Outsource Global Technologies
•Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns