To automate large auto goods retailer's business processes: customer communication, order collection and logistics, delivery, and up-selling.

We created a CRM system with an integrated digital warehouse. The system directly interacts with the online store, and displays the customer and his status, his orders and the status of orders. There is the possibility to form automatic orders (for external suppliers). A huge part of this system is the digital warehouse, which displays, right down to the shelf space, where the goods should be stored and from where they can be picked up.

Customer database

Search and filtering

Order database

Automatic order status update

Automatic ordering (external supplier integration)

Delivery Tracking

Electronic warehouse

Automatic order assembly

Prepayment + Refund

Generation of QR codes + barcodes

React, Next.js, MUI, Node.js, GraphQL, JavaScript, TypeScript, Strapi, API integration, TechDoc