AI Phone Receptionist for a Dental Practice

Urgent Care Dentist needed a way to answer emergency dental calls during busy periods and after hours. Callers often needed answers about the practice and help understanding how to book.

I built an AI phone receptionist with the practice's call-handling rules. It answers common questions, walks callers through the booking process, and routes calls that need a person. Brent and Brittany reviewed the voice and call flows before approving them.

The phone workflow was delivered in spring 2026. In their published feedback, the practice highlighted round-the-clock call coverage and clear, responsive support.