With 9 years of experience as an Atlassian Admin, I specialize in building and configuring Jira instances tailored to the unique needs of teams and the environments they operate in. At Columbia Sportswear, for example, I transformed a disorganized process flow across seven teams into a streamlined system that aligned with their workflows. By implementing automation, workflow extensions, and validation mechanisms, I enabled smoother approvals, ensured quality control, and minimized team effort in moving tickets through the process.