Data-Driven UX Optimization for eCommerce

Giancarlo Causero

User Researcher
UX Designer
Figma
React
UserTesting
Designed and implemented an accessible design system for an eCommerce platform using Figma and React. Optimized the user experience through data-driven insights, leveraging Hotjar heat maps, Google Analytics 3 for funnel analysis, and quantitative user research. This project focused on creating a seamless, user-friendly interface while ensuring the design was accessible to all users.
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