AI-powered support triage system that

AI-powered support triage system that classifies, retrieves, and routes tickets across multiple companies — built with a local RAG pipeline, runs fully offline, no API key required.

Select a company (HackerRank, Claude, Visa), describe the issue, and the agent retrieves relevant context from a local knowledge base and routes it to the right team — all without hitting an external API.

Stack: Python · Local RAG · Vector Search · NLP (TF-IDF / RAKE)

Built to demonstrate that useful AI triage tooling doesn't require cloud dependencies or paid API access — the full pipeline runs on-device.