- Designed the multi-tenant application and data architecture
- Built core business workflows for orders, measurements, inventory, accounting and customer management
- Implemented granular roles, permissions and subscription quota enforcement
- Integrated WhatsApp Cloud API and transactional SMS for operational notifications
- Designed CI/CD and production deployment workflows
- Built and operated the self-hosted infrastructure
- Implemented monitoring, incident response and infrastructure cost optimization
- Designed a Zero Trust model for sensitive internal administration
- Extended the existing platform architecture toward React Native / Expo mobile applications