Operations Optimization: Streamlining your tech startup

Nicole Maltrotti

Marketing Strategist
Project Manager
Operations Manager
Linear
Notion
Slack
Caliper Technologies

Add efficiency and process to empower your team to perform, freeing up Founders’ time to do what they do best.

Why Ops? Time and money are the most constrained resources at early-stage teams. An experienced and autonomous Operations Lead takes care of all the moving parts to free up Founders’ time to do what they do best. Boosting productivity and performance of the wider team is the double positive impact this work.
Why part-time Operations Lead is the best fit for your early-stage team:
✅  Your headcount budget carries farther: with 5+ years of early-stage experience and an overflowing toolbox full of frameworks and best practices, you get far more impact for less hours.
✅  No training, development, or micromanaging: We’ll scope out your needs, deliverables, and timelines in advance so you can immediately pivot to your higher priorities.

Menu of projects I’ve delivered:

*happy to chat through details and impact of these
📣 Employee Experience
Values Definition
Performance and Levels Guide
Self-service Onboarding Plan
Recruitment support
Onboarding and offboarding management
⚡️ Strategy
Vision and OKR Planning, analytics and company performance setup
Project and DRI management and tracking
Act as trusted advisor with extensive GTM and Customer Ops experience
⏰ Company Operations
Ongoing finance and accounting support: managing Xero, reconciling, account services
Basic cashflow, burn, and expense planning and forecasting
Identifying and building automations
📜 Knowledge Management
Tooling audit
Communication Principles and Frameworks
Process Playbook
Company Wiki creation and Maintenance
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