SupportPilot – Enterprise RAG Agent

SupportPilot – Enterprise RAG Agent & Analytics Dashboard Built a production-ready Retrieval-Augmented Generation (RAG) Support Agent system designed to reduce customer support ticket volume by 70%. Key Features:

Zero-hallucination document grounding

Real-time Faithfulness and Accuracy tracking metrics

Live Deflection Rate analytics dashboard

Human Escalation Queue for complex queries Tech Stack: Python, LangChain, FastAPI, Vector DB (Pinecone), Vercel, Tailwind CSS.