Support inbox triage agent: emails sorted, replies drafted by Modestas GražysSupport inbox triage agent: emails sorted, replies drafted by Modestas Gražys

Support inbox triage agent: emails sorted, replies drafted

Portfolio project
Modestas Gražys
A small shop's shared inbox mixed support, sales, invoices and spam, and the owner lost mornings sorting it. I built an agent that labels every email in Gmail, drafts replies for support and sales, leaves invoices and unclear mail for a human, and writes a morning summary of what needs attention. It sorted 50/50 test emails correctly, flags scam and prompt-injection emails instead of answering them, and has no send button: drafts only, on purpose.

0 likes · 0 views · Nov 8, 2026

Labels support email, drafts replies a human sends, leaves risky mail to a person. Eval: 50/50 sorted right, every planted injection flagged.

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