Ops Infrastructure Build
Srushti Pagrut
Outcome
Founder ops time dropped from 20 hrs/week to 4 hrs/week oversight
New hire ramp-up cut from 4 weeks to 4 days
Streamlined processes led to faster project turnaround and fewer client revision requests
QA and planning improvements reduced post-launch client complaints significantly
Delivered a cleaner, more engaging end product — fully aligned with brand and audience needs
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Posted Sep 3, 2022
Creative & Marketing Agency Took a 30-person EU creative agency from founder-dependent chaos to a fully documented, team-run operation. Built end to end
