IBM Watson Assistant Intergrations
Derien Brown
Watson Assistant - NLP & Conversational AI B2C-SAAS Products
Owned the design of IBM Watson Assistant’s customer integration experience, removing friction points between customer and agent, customer and transactions, and customer access to cloud based application such What’s app, Messenger, and Twilio. Provided low and mid fidelity Home Screen Mockups, designed chat bots coverage and confidence experience, and designed color picker as a reusable component of IBM’s brand library.
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Posted Dec 9, 2023
Owned the design of IBM Watson Assistant’s customer integration experience, removing friction points between customer and agent, customer and transactions, and
