Customer Relationship Management

Rohan Sonar

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Backend Engineer

Web Developer

AWS

MongoDB

Node.js

Designed and developed a high-availability, scalable ticket-agent assignment system to enhance customer satisfaction and improve agent productivity, significantly reducing operational costs
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Posted Dec 27, 2024

Designed and developed a high-availability, scalable ticket-agent assignment system to enhance customer satisfaction and improve agent productivity, significan

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Clients

Drivio

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Backend Engineer

Web Developer

AWS

MongoDB

Node.js

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