A salon initially needed a contact form for appointment requests. Looking at how the team worked, the real bottleneck was manual availability checking across stylists and services with different appointment lengths.
The solution
I designed and built a booking experience that puts live availability on the landing page. Customers can choose a service, see available times by stylist, and book without waiting for a manual confirmation.
What I did
Mapped the booking flow around services, stylists, and varying appointment durations
Designed the customer-facing booking experience
Implemented live appointment availability on the landing page
Replaced a request-and-confirm workflow with direct self-service booking
Outcome
The salon has a booking flow designed to reduce back-and-forth around availability and make scheduling easier for both customers and staff.
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Posted Aug 12, 2026
A live booking experience that replaced manual appointment-request handling for a salon.