SiteGurus specialises in helping digital agencies with all things technical by focusing their expertise on the most powerful, scalable, reliable, flexible and secure architecture.

In a digital landscape brimming with diverse needs and quick turnarounds, Siteglide has established itself as a premier Digital Experience Platform (DXP). Serving a myriad of businesses, from fledgling start-ups to enterprise giants, it offers robust control over data and code, coupled with an API-first design that promises adaptability and scale. But while the software is impressive, the secret sauce to Siteglide is SiteGurus—a dedicated service wing engineered to help Siteglide clients unlock the platform's full potential.

SiteGurus isn't merely a complementary add-on; it's a game-changer. Recognizing that every agency, client, and project has unique requirements, SiteGurus offers a bespoke approach to project management and task execution. The core philosophy is simple yet effective: combine the power of Software as a Service (SaaS) with a direct, efficient portal for task management. This allows agencies to create, budget, and collaborate seamlessly, ensuring projects are delivered timely and efficiently.

But where SiteGurus truly stands out is its array of features designed to streamline development. Through fixed-price service packages, a dynamic marketplace, and even custom fixed-price quotes, agencies are equipped with tools to keep their operations lean, without compromising on quality.

With its flexible pricing models, SiteGurus ensures that quality support doesn't break the bank. Whether agencies require an hour of support or extended assistance spanning months, there's a transparent, value-based pricing model to fit every need.

In essence, while Siteglide offers the tools and foundation for stellar web solutions, SiteGurus is the trusted partner ensuring those tools are used to their fullest. It's not just about providing support—it's about empowering agencies to shape the digital future.

The very core of the challenge was understanding Siteglide's vast capabilities and the myriad of businesses it served. Cybernova delved deep into market research, ensuring the resultant platform would befit everything from small enterprises to industry titans. Their commitment was not just to create a platform, but to make it versatile, scalable, and user-centric.

The development process was exhaustive. It began with iterative brainstorming sessions, where features like the Marketplace, and task management portal were conceptualized. A prototype was crafted, subject to rigorous testing to ensure user intuitiveness and seamless performance. But Cybernova went a step further—feedback loops with actual agencies and developers were instituted to refine the user experience continuously.

Building a robust API-first design took considerable effort. Cybernova ensured that while the interface remained intuitive, the backbone was powerful enough to offer users complete control over data and code. This was coupled with integrating enterprise-grade infrastructure tools like Siteglide, Stripe and SendGrid. The synchronization had to be perfect, ensuring high-speed responses, secure data transactions, and effortless third-party integrations.

Post-launch, our involvement didn’t wane. We remained committed to constant updates, integrating user feedback, and ensuring SiteGurus kept pace with the ever-evolving digital landscape.

It wasn't enough to just build a user-facing interface; the heart of operations, a Developer Portal, was critical for the comprehensive management and streamlined operations of SiteGurus.

Understanding the intricacies of daily tasks, billing details, customer management, and the myriad of functionalities needed by SiteGurus’ employees and managers was pivotal. This is where our meticulous planning came to the forefront. The Developer Portal wasn't just built— it was crafted with precision, foreseeing the needs of every user, from the new intern to the seasoned manager.

At the forefront was the task management system, designed for efficiency and clarity. Employees could prioritize assignments, view task histories, and update progress in real-time. Managers, on the other hand, could assign roles, oversee project timelines, and ensure the optimal allocation of resources.

One of the most critial aspects was the time-tracking feature. Recognizing the essence of time in a service-based industry, the feature allowed for real-time tracking of hours spent on tasks. Not only did this ensure accurate billing, but it also provided insights into efficiency metrics and task durations.

To compliment this, we developed a standalone time-tracking application, available both for desktop and mobile users. This tool was designed with usability at its core. Recognizing that not all employees operate from a singular workstation, the decision to make it accessible on mobile devices was a nod to the flexibility modern work environments demand.

Beyond just clocking hours, the app integrated with the broader Developer Portal. As such, the hours logged would automatically reflect in billing, payroll, and project timelines. This interconnectivity ensured fewer errors and an uninterrupted flow of information.