Product Support for a B2B Sales-led Org Acquired by Spotify

Took over a struggling product team and increased team happiness and cohesiveness while leading a transition to customer-centrism and product leadership across the organization.

I was brought in by Spotify to support a product manager who had been struggling and quickly transitioned to taking over the team. The first three months of my engagement were primarily focused on getting the team back on track to meet their product goals, and the back three months were spent laying the foundations to transition what was previously a sales-led organization to a customer-centric, product focus organization more fitting with their new parent company's ways of working.