HVAC Warranty Registration Saas Product

User Management & Authentication

Multi-role system: Supports vendors, installers, customers, and admins with different permission levels

Secure authentication: Session-based login with role-based access control

Trial and subscription management: Built-in support for different user tiers

Warranty Management

End-to-end warranty lifecycle: From registration to completion

Multiple serial numbers: Supports complex HVAC equipment with indoor units, outdoor units, heat kits, and multi-zone systems

QR code generation and scanning: Each warranty gets a unique QR code for easy access

Manufacturer integration: Manual warranty registration handled by admins

Privacy protection: Customer info is masked for public views, full details for authenticated professionals

AI-Powered Features

Equipment detection: Uses OpenAI GPT-4o to analyze equipment photos

Serial number extraction: Automatically reads serial numbers and model information from images

Smart data entry: Reduces manual input errors and speeds up warranty registration

Customer Experience

Mobile-optimized portal: Customers can easily access their warranties

Service request system: Built-in capability for customers to request service

Rating system: Customers can rate their service experience

Service history tracking: Complete record of all warranty and service activities

Business Management

Vendor-installer hierarchy: Organized structure for business relationships

Preventative maintenance contracts: Auto-generated contracts upon warranty registration

Configurable maintenance settings: Vendors can customize their maintenance offerings

Appointment scheduling: Integrated system for maintenance appointments

Payment & Billing

Stripe integration: Professional payment processing

Subscription tiers: Different levels of service and features

Trial management: Built-in trial periods for new users

Cancellation flows: Smooth subscription management

Communication & Notifications

Email system: Automated notifications for various workflows

Registration failure alerts: Immediate notification of issues

Password reset: Secure password recovery system

SMTP integration: Professional email delivery

User Experience

PWA support: Works offline and can be installed like a mobile app

Feature tour: One-click onboarding tailored to each user role

Clean, professional interface: Focused on core warranty workflows without distractions

Responsive design: Works seamlessly on desktop and mobile

Technical Features

Real-time updates: Uses modern web technologies for instant data sync

Database rollback: Can restore previous states if needed

Secure data handling: All sensitive information is properly protected

Scalable architecture: Built to handle growing business needs

The system is designed to revolutionize how businesses manage product warranties, providing a significant competitive advantage by streamlining processes, enhancing customer experience, and offering comprehensive business management tools all in one platform.