A visitor was qualified before sales even saw the chat.
Two quick questions in, the bot already knew this wasn't a browser it was a buyer. The chat routed straight to sales with the context attached, no waiting for someone to notice the lead.
→ Qualifying shouldn't wait for a human to have time to ask the first question.
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Posted Sep 29, 2026
A visitor was qualified before sales even saw the chat.
Two quick questions in, the bot already knew this wasn't a browser it was a buyer. The chat routed s...