- Lead various deployment-related activities and manage logistical questions
- Perform aspects of the deployment life cycle of courses including session logistics, materials management
-Maintain a working knowledge of the firm's quality control processes; identifying effective and efficient targets that drive the execution of Advisory Learning & Development
-Created an end-to-end document (flowchart mapping process) for the Advisory L&D Mailbox that outlined the current processes and improved delivery of the mailbox responses