Before & After: Plain-English Patient Communication
Hany Guirguis
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Posted Dec 6, 2025
Before-and-after example showing how complex, jargon-heavy health content is transformed into clear, patient-friendly communication by NHS-style plain English
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Before & After: Plain-English Patient Communication
Before-and-after example showing how complex, jargon-heavy health content is transformed into clear, patient-friendly communication using NHS-style plain English and safety-first structure.
What I Did
Reviewed original patient-facing content
Identified clarity, readability, and safety risks
Rewrote content in plain English
Restructured information for clear scanning and action
Outcome
Improved patient understanding, reduced confusion, and clearer “what to do next” guidance.
