Global Project Management: Case Study

Sandy Mason

I managed the implementation of Astute Solutions’ ePowerCenter consumer interaction management solution for British Airways' global customer relations initiative aimed at overhauling its technology infrastructure and service processes (baggage, compensation, etc.).
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Posted Sep 25, 2023

Managed a global team across multiple time zones to successfully deliver a complex software project on time and within budget.

Operations Manager
Operations Manager
Cross-Functional Collaboration: Case Study
Cross-Functional Collaboration: Case Study