Fred Santana
Description:
I developed a cutting-edge application for COPASA, a leading company in the sanitation sector, while working with the renowned consultancy Capgemini. This application is a comprehensive solution designed to enhance user experience and improve the efficiency of services provided by COPASA.
Features and Technologies Used:
Cross-Platform Capabilities: The application was developed using Xamarin, a powerful cross-platform development platform that allows the creation of native apps for both Android and iOS from a single codebase.
Robust .NET Core Backend: The core of the application is supported by a backend developed in .NET Core, ensuring high performance, security, and scalability.
Highlighted Functionalities:
Account and Invoice Management: Users can access and manage their accounts, view invoices, and make payments conveniently through the application.
Consumption Reports: Provides users with detailed information about their water consumption, promoting awareness and responsible use of water resources.
Alerts and Notifications: Users receive real-time notifications about important events such as invoice due dates, scheduled maintenance, and relevant updates from COPASA.
Service Requests: Allows users to request services such as repairs, maintenance, and other interventions directly through the application, streamlining the process and providing greater convenience.
Location of Service Points: Utilizes geolocation features to help users find the nearest physical service points of COPASA.
Benefits:
Ease of Use: The intuitive and user-friendly interface ensures that users can navigate and utilize all functionalities in a simple and effective manner.
Operational Efficiency: Integration with COPASA's internal systems enables process automation, reducing response times and improving operational efficiency.
Enhanced Customer Experience: The application provides a personalized experience, increasing customer satisfaction and loyalty.