This Automated Wix Website Saved a Charity Tons of Time
Cooper Shaw
The Problem
The client came to me needing an update to their site. Their old website was tired, didn't look great and wasn't very functional.
The client's main role is to accept grant applications and award grants, however, the client received ~400 applications in a word document or PDF format.
This in combination with the confusing and difficult website resulted in hundreds of enquiries and applications coming in via email which became overwhelming to respond to.
Overview of completed site.
The Request
The client requested only a few things:
A new website that looked great
Ideally an online form to accept applications.
Upon hearing the problems the client was facing, I recommended more had to be done...
Before & After of the website.
The Solution
To solve this issue, I delivered the following:
A stunning, yet easy to use Wix website.
Implemented an automated application form that cut down processing time by 60% (no more manual PDFs or Word Docs!)
Added a prominent FAQ section to reduce the number of enquiries via email.
Set up backend automations that kept applicants in the loop as to their application status and assisted in cutting down in admin that would normally be completed by the team.
Continued to work with the client (even after the contract was completed) to tweak and improve their processes.
Cooper knew exactly what we were after and delivered a fantastic website and helped us improve our internal efficiency. I would strongly recommend Cooper to anyone after a website.
User experience.
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Posted Jan 5, 2024
I designed a stunning Wix website for a charity and implemented a suite of backend automations to help them cut down on their admin time!
