Framer Product Specialist

For the past 11 months, I’ve had the pleasure of working alongside the Framer customer success department as part of their Product Specialists team.

In this role, I’ve been focused on three main areas:

Providing high-level technical support to Enterprise clients, with a strong focus on SEO best practices [that’s my niche within the team].

Helping customers in the Framer community, initially through the public support channel and now via direct email support.

Contributing to Framer’s Help Center, where I’ve been actively involved in expanding and maintaining documentation [again, especially in the SEO section]

This ongoing collaboration has given me a deep, hands-on understanding of the product across every area and has helped me develop practical solutions to a wide range of real-world challenges — from performance issues to working on sites with many moving parts.