Customer Support Chatbot for IG and FB (ManyChat)
peekz. ai
"99% of the Fortune 500 companies use AI.
The majority (56%) of companies use AI for customer service." demandsage.com
This project is customer service AI assistants development for Facebook and Instagram (two of the most important platforms for marketing services).
The assistants are built using Manychat, a platform specialized in building chatbots for various platforms.
Features of the Instagram and Facebook AI assistants:
Highlight top sales.
Respond to audience inquiries using GPT-3.5 Turbo.
Respond to messages from Primary, General and Requests.
Enabled knowledge base using API.
Trained on custom data.
Main benefits from the AI assistants:
Standing out of the competition.
Automating more than 60% of customer service activities.
Available 24/7 to assist customers and audience.
Higher customer satisfaction rate.
Higher conversion rate.
Responding to all messages sent to DMs.
Handling conversation to a live agent if necessary.
Removing pressure from the page owner and the live agents.
Here is a video showcasing how the AI assistant will function on an IG business page:
If you are interested in automating customer service using AI tools, don't hesitate to chat with me here on Contra, or book a call here: https://calendly.com/ahmd-omar-mhmd/30min
I'm here for you!
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Posted Apr 6, 2024
AI assistant that works as a customer support for Instagram and Facebook business pages. Increases time efficiency in responding to audience's inquiries.
