Chatbot for FAQ and Delivery Management
Conrado Moreno
Web Designer
AI Chatbot Developer
Frontend Engineer
Azure
Bootstrap
ChatGPT
Screenshots of the Chatbot for FAQ and Delivery Management' project for local library, as of March 12, 2024.
Goals
Provide quick responses to frequently asked questions and reduce the workload while enhancing user satisfaction.
Actions
Use Case Identification
Conversation Flow Design
Development, Release and Maintenance
Tech
Chattigo, Power Automate, HTML, CSS, and JavaScript and Bootstrap.
Results
Successfully implemented a chatbot that handles FAQs. Improved customer support efficiency. Reduced workload on human agents. And enhanced user experience by providing quick and accurate responses.
