Introduction to InstaBiz: Purpose of the call: Service call for InstaBiz app. Importance of the app for digital banking services.
Scheduling a Demo: Offer to schedule a demo for the InstaBiz app. Collect convenient time for the appointment.
Download the App and Log In: Guide on downloading the InstaBiz app from Play Store or App Store. Requirements for Android and iOS versions. Various login options: CIB User ID, MPIN, Fingerprint/Face ID. Instructions for logging in or retrieving User ID and password.
Fund Transfer: How to add a payee and transfer funds. Information on the cooling period and express pay options.
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Posted Dec 9, 2023
VO for a character named, Arjun, who is a sales person at ICICI bank, and who is trying to learn about the InstaBiz app so that he can communicate its benefits.