Embedded AI Chatbot for Website Conversion & Insights
Michai Morin
AI-Embedded Chatbot for Company Website
1. Overview
An intelligent, embedded chatbot built with OpenAI's API, designed to deliver product expertise, drive user engagement toward CTAs, and generate staff insights from live conversations.
2. Key Features
Custom AI Assistant Prompting
Deep prompt engineering for brand tone, product alignment, and strategic guidance.
Embedded Company Knowledgebase
Proprietary file library of product, service, and technology data integrated into the assistant’s context.
Seamless React App Integration
API-connected architecture ensuring live AI responses inside the website’s React frontend.
Preprompt CTA Strategy
Dynamic preloaded conversation context designed to steer visitors toward high-value actions (demos, contact, signup).
Customer Insights Relay
Supabase Edge Function captures user conversations and securely forwards key chat data to designated staff for real-time customer intelligence.
3. Technical Highlights
OpenAI API for natural language processing.
Embedded file library and vector DB for dynamic context retrieval.
React frontend integration using API communication.
Supabase Edge Functions to handle secure chat data forwarding.
Preprompt logic to optimize user engagement flow toward strategic outcomes.
4. Strategic Value
This chatbot transforms the website into an interactive sales and support touchpoint, simultaneously accelerating conversions and providing actionable customer feedback for continuous improvement.
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Posted Apr 26, 2025
Developed an AI-embedded chatbot for a company website using OpenAI API, supabase, pinecone, and React.
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