AI Voice Calling and Scheduling Integration
Umang Dhandhania
Objective
The primary goals of this project were to:
Integrate AI voice calling API with Calendly for appointment screenings and reminders.
Utilize Google Sheets for dynamic tracking of call outcomes.
Implement follow-up calls for unanswered attempts, enhancing customer engagement.
Solution Strategy
Integration Complexity
The project involved a multi-layered approach, integrating various APIs with Zapier serving as the central automation hub. The challenges included:
Asynchronous AI Calling: Synchronizing AI voice calls with dynamic scheduling data from Calendly.
Response Analysis: Utilizing OpenAI APIs to analyze call transcripts for actionable insights.
Workflow Management: Overcoming Calendly's API limitations through intelligent zap configurations.
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Posted Jun 24, 2024
Integrate AI voice calling API with Calendly and Google Sheets, facilitating a seamless follow-up mechanism for appointment bookings .
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