Let an AI take booking

Let an AI take booking conversations, with the risky rules enforced in code. VoiceDesk is the brain of an AI receptionist: it checks a real calendar, books, reschedules and cancels appointments, takes messages and asks the team to call back. The model can only change a booking that a lookup by name and phone number handed it, so a wrong-number caller can't cancel someone else's appointment. Voice and phone are not connected yet; everything shown is typed text. • On a real model (Claude Haiku 4.5): 10 of 12 task scenarios and 5 of 5 safety-only passed (a do-nothing receptionist also passes those 5); one run, 17 scripted scenarios • Not caught by the checks: once it said a taken slot was free (nothing changed), and once it cancelled before the caller confirmed • 1,929 automated tests; Python, PostgreSQL Fictional salon. Want an AI receptionist for your business? Message me.