Ensuring accuracy of data captured by the Client Services team during the onboarding process and also that clients’ KYC documents are duly collected.
• Ensuring operational efficiency of the inflows and outflows process.
• Drive Customer Services/Welcome Centres ensuring efficiency in sales and
processing of clients’ transactions.
• Ensuring clients have a successful and satisfactory welcome experience
• Actively engaging with the clients through phone calls, chats on social media platforms and also responding to their mails to ensure that their every enquiry and complaints is been managed and resolved properly.
• Managing all social Media Pages across all social media platforms and Content Creation
• Knowledge sharing and impactful contribution to group learning and development.
• Involved in the design of all companies graphics
• Extensive research (I.e Online and Interacting with People mostly) For Listed Properties,Production Contentment
