Medicare Appointment Setter | AI Voice + Calendar Automation

Built a voice-first appointment-setting workflow for Medicare inquiries, connecting Vapi, Make, and Google Calendar. The goal was a clear handoff from a caller’s request to calendar scheduling.

Appointment intent begins in a conversation; completing the booking depends on getting the request into the calendar workflow. This project focuses on connecting those steps, without overstating impact: the published materials include no verified booking-rate or time-saved metrics.

Vapi — voice interaction and appointment intake.

Make — automation connecting the voice workflow to scheduling.

Google Calendar — destination for the appointment handoff.

The original 3:28 walkthrough provides a view of the real workflow. No verified booking-rate or time-saved results were provided, so this case study makes no quantitative impact claim.