Most hair appointments are set

Most hair appointments are set on phone and written down in books.

At least here in Zambia as far as I know.

So to solve it, I started a beauty parlor business.

I built a website for it, an Instagram page, created an email account and set up a booking system.

A customer visits the website, checks around to see customer reviews, sees wall of love (posts from Instagram of customers after their hair was done) and decides to book an appointment.

They can proceed to book something through the /book link and they get a confirmation link + confirmation emails. They also get a reminder on the actual day via email and if they decide to reschedule they also get notified.

The customer now goes from landing page - booking - confirmation without any interaction with the solo business owner.