JIRA Adminstration

JIRA installation and upgrade.

Setup JIRA for project management.

Managing users and groups permission.

Creation of Spaces, Pages, Child pages, Templates in Confluence.

Performed Import and Export operations in Confluence.

Take the overall responsibility for the Jira configuration and be the go-to person for any Jira issues, enhancements or best practice question.

Serve as a technical advisor and the primary implementer for new capabilities in JIRA.

Create team specific agile process flow in JIRA to move tasks from one activity to another.

Configure Agile Boards –Scrum and Kanban.

Installation and configuration of continuous Integration servers.

Created customized Dashboards for teams.

Prepared projects, dashboards, reports for all JIRA related services.

Resolving tickets based on SLA (Service Level Agreement).

Integrate User with Microsoft Active Directory.

Provide project level and plan based permissions.

Preparing documents.

·        Creating updated work process for exchange parallel confirmation. 

·        Created reports and dashboards for every gathering and line of business. 

·        Managed various development tools, testing tools and monitoring tools. 

·  Created several customer accounts and maintained users.