How a Law Firm Increased Enquiry Conversion from 25% to 45% by Rachel FountainHow a Law Firm Increased Enquiry Conversion from 25% to 45% by Rachel Fountain

How a Law Firm Increased Enquiry Conversion from 25% to 45%

Rachel Fountain

Rachel Fountain

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Posted Mar 17, 2026

Redesigned a law firm’s enquiry intake system, replacing spreadsheet tracking with structured workflow and automation. Conversion improved from ~25% to ~45%.