NexaCare – Global Healthcare Second-Opinion

NexaCare – Global Healthcare Second-Opinion Platform QA | Global | NDA Protected

Overview: HIPAA-compliant platform enabling patients, doctors, hospitals worldwide to get second opinions from board-certified US specialists. 4 roles: Patient, Doctor, Hospital, Specialist Panel.

My Role: Manual QA Engineer

Work I Did:

Tested complete workflows for 4 distinct roles with different permissions

Patient flow: Registration, case submission with medical records upload (DICOM, PDF, images), payment, specialist selection, communication, report receiving

Doctor/Hospital flow: Patient referral, case tracking, record viewing, second opinion request

Specialist Panel: Case assignment, review, report generation, secure messaging

Validated medical record management: Upload validation (file type, size), secure storage, viewer functionality, download with watermark

Security & Compliance: RBAC testing - verified Patient cannot see other patients, Doctor A cannot see Doctor B's patients, Hospital admin only sees own hospital cases. Tested HIPAA requirements - PHI encryption, audit logs, session timeout

Functional/Regression/Smoke each release cycle - 100+ test cases executed

Created detailed bug reports in Jira & Trello - 40+ bugs including 2 critical HIPAA RBAC issues

Production verification before releases

Impact: Ensured zero HIPAA violations in production, stable releases for global users

Tools: Manual Testing, Jira, Trello, BrowserStack, Chrome DevTools

Domain: Healthcare Global | Compliance: HIPAA