Caregiver Staffing - Senior Care Staff

Category: HealthTech · Workforce & Staffing Platforms: Mobile App (iOS & Android) Project Type: Caregiver Staffing & Case Management Application

Senior Care Staff is a mobile staffing application built for Senior Care Services Inc. to streamline how certified caregivers connect with in-home care job opportunities in Miami-Dade County.

The app serves as a central platform where Certified Nursing Assistants (CNA) and Home Health Aides (HHA) can register, receive real-time job alerts, accept assignments, and manage their active and past cases — all while maintaining direct communication with the agency.

In-home senior care staffing is highly time-sensitive and operationally complex. Agencies often face challenges such as:

Manual caregiver onboarding and approval processes

Delays in notifying aides about new care cases

Inefficient phone-based coordination

Limited visibility into caregiver availability

Fragmented communication between aides and agencies

Caregivers, on the other hand, struggle to find timely job opportunities and manage assignments efficiently.

The goal was to build a mobile-first solution that benefits both the agency and caregivers by centralizing staffing workflows.

We developed a caregiver staffing and case management mobile app that digitizes the entire hiring, assignment, and communication process.

The app allows caregivers to register, get approved by the agency, receive instant alerts for new cases, and manage all assignments from a single interface. At the same time, the agency retains full control over approvals, caregiver selection, and case assignments.

Caregiver Registration & Approval Certified caregivers can register through the app. The agency reviews each application and approves or disapproves candidates before granting access to job opportunities.

Real-Time Job Alerts Once approved, caregivers receive instant notifications when new in-home care cases become available in their area.

Case Acceptance & Assignment Flow Caregivers can review case details and choose to accept assignments. The agency then selects a caregiver from among those who accepted the case and confirms the assignment.

Case Management Dashboard Aides can easily view:

Newly available cases

Awarded / active cases

Past assignments and work history

In-App Messaging Direct messaging allows caregivers to communicate with Senior Care Services Inc. without phone calls or external apps, ensuring clarity and faster coordination.

Designed for Local Care Networks The platform is optimized for caregivers working within Miami-Dade, supporting localized staffing and rapid response to care needs.

The app was designed with simplicity, speed, and clarity in mind — critical for caregivers who rely on fast access to job information.

Key UX priorities included:

Easy onboarding for non-technical users

Clear case details and assignment status

Minimal steps to accept or manage work

Always-accessible communication with the agency

The result is a tool that fits naturally into caregivers’ daily routines.

Senior Care Staff helped the agency:

Reduce time to fill in-home care cases

Improve caregiver engagement and responsiveness

Eliminate manual scheduling and phone coordination

Maintain structured records of assignments and caregivers

For caregivers, the app provides:

Faster access to job opportunities

Transparent assignment selection

Centralized case and communication management

Senior Care Staff is not just a job board — it’s a fully integrated staffing workflow built specifically for in-home senior care services.

The project demonstrates strong execution in:

Healthcare workforce management

Role-based mobile app workflows

Real-time notifications and assignment logic

Secure, agency-controlled staffing systems

Senior Care Staff launched as a reliable staffing and case management platform that improves how senior care agencies and caregivers work together. By digitizing approvals, job alerts, case selection, and communication, the app creates efficiency, transparency, and trust across the entire care delivery process.

This project showcases Cuboid’s ability to build mission-critical healthcare staffing solutions that support both operational efficiency and frontline workers.